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Basic Training Part 1: Conflict Styles and Reflective Listening, and Train the Trainer Workshop

204 Maxwell Hall

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"Basic Training part 1: Conflict Styles and Reflective Listening, and Train the Trainer Workshop" will be on September 8th, 2018, in 204 Maxwell.

The Basic Training workshop is composed of two parts: 

9 a.m.-1 p.m.: Basic Training Part 1: Conflict Styles and Reflective Listening 

What kind of conflict style do you have? How does it impact the way in which you deal with conflict? Understanding the various conflict styles can help bridge understanding in how you and others react to conflict. Also learn a powerful tool that can help deal with emotions associated with interpersonal conflict- reflective listening. RL helps address these high emotions in order to allow 'room' to address the conflict. Add these two 'tools' to your conflict management toolbox in an interactive, participatory workshop format.

1 p.m.-3:30 p.m.: Train the Trainer: First Year Forum 
This session, which will be held immediately after Basic Training Part 1, will train interested volunteers who attend the morning session on being a CMC Associate for SU's First Year Forum (FYF) and other workshops throughout the academic year. The FYF initiative helps freshmen gain the knowledge and skills for a more successful college career. It involves small groups of freshmen who meet with a faculty member on a regular basis on a variety of topics. One of the options for FYF is an approximately 1-hour workshop on the basics of conflict management- and the requests are already pouring in! We will cover everything you need to know in order to be a trainer using this CMC-developed curriculum. Each CMC workshop provides theory-based content and practice-proven skills, providing participants with both a foundation and a springboard for building his or her personal and professional capacities in conflict transformation and group facilitation.

Prof. Catherine Gerard, Director of the Program for the Advancement of Research on Conflict and Collaboration (PARCC) at Maxwell School, Syracuse University, will be leading both workshops.  


The workshop is FREE and open to all, but registration is required. To register, please send us an email with your name, status, department/community organization, dietary restrictions, and let us know if you require special accommodations. 




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Exterior of Maxwell in black and white when there was no Eggers building

We’re Turning 100!


To mark our centennial in the fall of 2024, the Maxwell School will hold special events and engagement opportunities to celebrate the many ways—across disciplines and borders—our community ever strives to, as the Oath says, “transmit this city not only not less, but greater, better and more beautiful than it was transmitted to us.”

Throughout the year leading up to the centennial, engagement opportunities will be held for our diverse, highly accomplished community that now boasts more than 38,500 alumni across the globe.