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Lerner Center for Public Health Promotion and Population Health

Population Health Research Brief Series

Behavioral Science Interventions Could Increase SNAP Comprehension and Awareness Among Military Families

Colleen Heflin, Hannah Patnaik, Leonard Lopoo, and Siobhan O’Keefe

November 2023

Abstract

Food insecurity is more common among military families than the general population, and the transition from active service to civilian life is a time of heightened risk. The Supplemental Nutritional Assistance Program (SNAP) is designed to support food security among low-income families. Many eligible military and veteran families do not enroll in SNAP due to a lack of information, stigma, and administrative barriers. This brief highlights findings from a survey experiment conducted in 2022 and 2023 to assess how small changes to SNAP informational flyers, such as simplifying information provided about SNAP, highlighting that other veterans use SNAP, and emphasizing how much monetary support veterans may be foregoing, to improve SNAP uptake among military families transitioning to civilian life. Results of the study show that making these small changes to informational flyers increased veterans’ awareness and comprehension of SNAP, while also reducing the cognitive load placed on veterans and their families.

Population Health Brief Series

This series presents population health research findings to inform the public and policymakers.

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Research Projects


Research by Lerner affiliates is regularly funded by the National Institutes of Health, Robert Wood Johnson Foundation, Russell Sage Foundation and many other federal agencies and foundations. The Lerner Center also funds population health research at Syracuse University through its Faculty Fellows Program.

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The Lerner Center provides distinctive experience that combines traditional and applied training in population health and community health research and engagement to address pressing local, regional and national health problems and reduce health inequities—from academic certificates, to internships, to service learning opportunities and more.

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Lerner Center for Public Health Promotion and Population Health

Population Health Research Brief Series

Behavioral Science Interventions Could Increase SNAP Comprehension and Awareness Among Military Families

Colleen Heflin, Hannah Patnaik, Leonard Lopoo, and Siobhan O’Keefe

November 2023

Abstract

Food insecurity is more common among military families than the general population, and the transition from active service to civilian life is a time of heightened risk. The Supplemental Nutritional Assistance Program (SNAP) is designed to support food security among low-income families. Many eligible military and veteran families do not enroll in SNAP due to a lack of information, stigma, and administrative barriers. This brief highlights findings from a survey experiment conducted in 2022 and 2023 to assess how small changes to SNAP informational flyers, such as simplifying information provided about SNAP, highlighting that other veterans use SNAP, and emphasizing how much monetary support veterans may be foregoing, to improve SNAP uptake among military families transitioning to civilian life. Results of the study show that making these small changes to informational flyers increased veterans’ awareness and comprehension of SNAP, while also reducing the cognitive load placed on veterans and their families.

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Lerner Center for Public Health Promotion and Population Health