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City of Evanston, Illinois 311

We were tasked with extracting requests from the 311 portal and developing decision rules to assign these requestors to a City neighborhood.
July 1, 2018

Beespace

We provided detail on CNY and NYC, historical data for both regions, and a map of the data that illustrates how the regions differ spatially.
January 1, 2018

Health Foundation of Western and Central New York Uninsured Rates

We reported descriptive statistics on health uninsurance rates across a number of demographic and economic factors at both state and county level.
December 1, 2017

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Featured Projects

Evaluating New York State's Opioid Court Treatment Enhancement Project


The Maxwell X Lab is partnering with the Lerner Center for Public Health Promotion and the U.S. Department of Justice, Bureau of Justice Assistance, to evaluate substance abuse treatment and recovery support service systems treating individuals with opioid use disorders (OUD), participating in ten geographically diverse opioid courts in the state of New York. 

Gavel on a desk

Tracking the Effectiveness of Healthy Food Choice Messaging


The Maxwell X Lab tested whether marketing of healthy food choices would increase consumption of healthy foods. Syracuse University Food Services, in conjunction with the Lerner Center, implemented a series of low-cost marketing materials in a treatment cafe. In order to measure the effectiveness of this intervention, we tracked sales of three healthy items in a control and treatment cafe before and after the marketing intervention (six weeks).

Example graph of healthy food choices

Evaluating the Effectiveness of Messages Touting the Benefits of Physical Activity


Maxwell X Lab and the Lerner Center for Public Health Promotion Monday Miles partnered to evaluate whether targeted messages increased physical activity in a neighborhood park.

This intervention was targeted at increasing awareness and use of the Sunnycrest Park Monday Mile by Eastwood residents. The intervention included a postal flyer, five weekly A/B tested emails, and a Facebook campaign. We measured responses to emails, pedestrian use of the Monday Mile path, and standard website analytics for Facebook. 

Healthy Monday  - Monday Mile signs

CA$H Coalition


The Internal Revenue Service's (IRS) Volunteer Income Tax Assistance (VITA) program works with IRS-trained volunteers in local communities to offer free basic tax return preparation to qualified individuals. The United Way of the Greater Capital Region in New York State offers V.I.T.A. services to income-eligible residents through its CA$H Coalition program.

Maxwell X Lab helped CA$H Coaltion organizers optimize their messaging about the program by creating two sets of full and half-page flyers leveraging behaviorally informed messaging (loss aversion and endowment effect). The communications were also formatted to include unique numbers for residents to use or reference when accessing VITA sites. The purpose of the unique number was to enable tracking of which messaging was resonating most. In addition, X Lab created a Google feedback form for customers of VITA sites to use. 

Volunteer Income Tax Assistance (V.I.T.A) program
Maxwell X Lab
426 Eggers Hall