Understanding Census Non-Response
Comprehensive Opioid, Stimulant, and Substance Use Site-Based Program Evaluation
Veteran Food Assistance Awareness Survey Experiment
The Child Care Landscape in Onondaga County: A Supply & Demand Analysis
Coastal Risk Message and Septic Tank Replacement
Performance Metrics for WMATA Incident Management
Evaluating Email Nudges for the Healthy Monday Race Across the U.S.
Help Me Grow Follow Up Texting Intervention
Increasing Take Up for Help Me Grow
New Orleans Parklet/Curbside Dining Pilot Evaluation
CNY Diaper Bank Data Collection System
Hennepin County, MN SNAP
City of Syracuse Taxes
We tested whether courtesy notices for overdue property tax bills would impact payments.
ProLiteracy Adult Literacy
We tested whether weekly reminders and encouragement would affect attendance.
St. Paul, Minnesota Garbage Fees
Project to to improve garbage fee collections on overdue accounts
Glimmerglass Festival
We tested the impact listening to the Breaking Glass podcast has on interest levels in performing arts and on improving diversity in performing arts .
Family Planning
We tested whether behaviorally informed appointment reminders could increase attendance at reproductive health clinics.
Buffalo, NY Water Bill Collections
We tested whether redesigned notices for overdue water bills would improve payments.
Early Childhood Alliance
We evaluated whether a targeted literacy campaign could increase parent/guardian awareness of the importance of reading and communicating with young children.
City of Syracuse Foreclosure
We tested whether redesigned foreclosure prevention notifications would affect follow through.
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Featured Projects
Evaluating New York State's Opioid Court Treatment Enhancement Project
The Maxwell X Lab is partnering with the Lerner Center for Public Health Promotion and the U.S. Department of Justice, Bureau of Justice Assistance, to evaluate substance abuse treatment and recovery support service systems treating individuals with opioid use disorders (OUD), participating in ten geographically diverse opioid courts in the state of New York.
Tracking the Effectiveness of Healthy Food Choice Messaging
The Maxwell X Lab tested whether marketing of healthy food choices would increase consumption of healthy foods. Syracuse University Food Services, in conjunction with the Lerner Center, implemented a series of low-cost marketing materials in a treatment cafe. In order to measure the effectiveness of this intervention, we tracked sales of three healthy items in a control and treatment cafe before and after the marketing intervention (six weeks).
Evaluating the Effectiveness of Messages Touting the Benefits of Physical Activity
Maxwell X Lab and the Lerner Center for Public Health Promotion Monday Miles partnered to evaluate whether targeted messages increased physical activity in a neighborhood park.
This intervention was targeted at increasing awareness and use of the Sunnycrest Park Monday Mile by Eastwood residents. The intervention included a postal flyer, five weekly A/B tested emails, and a Facebook campaign. We measured responses to emails, pedestrian use of the Monday Mile path, and standard website analytics for Facebook.
CA$H Coalition
The Internal Revenue Service's (IRS) Volunteer Income Tax Assistance (VITA) program works with IRS-trained volunteers in local communities to offer free basic tax return preparation to qualified individuals. The United Way of the Greater Capital Region in New York State offers V.I.T.A. services to income-eligible residents through its CA$H Coalition program.
Maxwell X Lab helped CA$H Coaltion organizers optimize their messaging about the program by creating two sets of full and half-page flyers leveraging behaviorally informed messaging (loss aversion and endowment effect). The communications were also formatted to include unique numbers for residents to use or reference when accessing VITA sites. The purpose of the unique number was to enable tracking of which messaging was resonating most. In addition, X Lab created a Google feedback form for customers of VITA sites to use.
