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PARCC Summer Institute for Creative Collaboration and Conflict

School of Management, Rooms 003, 004, 202

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Interpersonal Conflict Resolution Skills 

MAY 16 - MAY 21 (Monday - Friday 9am-5pm; Saturday 9am-12pm)

Instructor: Neil Katz  

This course enhances communication and rapport-building skills to interact more effectively and solve problems creatively. It provides a foundation in reflective listening, problem solving, assertion, and managing conflicts among needs and values. The course includes theory, demonstrations, skill practice, and critique, as well as a workplace mediation component. It is designed to have immediate and wide applicability in interpersonal and group settings.


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Program for the Advancement of Research on Conflict and Collaboration
400 Eggers Hall