Roles of Public Managers in Networked Governance
Why is a 545-Mile Bicycle Ride A Case Study of Collaborative Governance?
Silver World: Science in International Policy Making
The Edwards Aquifer
Pablo-Burford Sustainable Water Quality Network
DeBola: A Prisoner's Dilemma Simulation-Game for NGOs
The Whittier Sewer Project Case
Cross-sector Collaboration and Urban Revitalization in Buffalo, NY
Corruption in Atlantikk Simulation
The Great Pacific Garbage Patch Simulation
Building a Healthy Community
A Struggle for Power and Control over Service Delivery in the Nonprofit Sector
Implementing the Earned Income Tax Credit at AccountAbility Minnesota
When a Highway Divides a City: Improving Decision Making in Syracuse, New York
Practicing Textbook Tools and Confronting Challenges That Textbooks Don’t
Adoption of Technology Open Standards Policy by the Commonwealth of Massachusetts
Collaboration for Civic Change: Connecting High-Tech Growth and Community Well-Being
Oltre La Norma! Collaborating for the Reconstruction of Teatro Petruzzelli in Bari
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PARCC Summer Institute for Creative Collaboration and Conflict
School of Management, Rooms 003, 004, 202
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Interpersonal Conflict Resolution Skills
MAY 16 - MAY 21 (Monday - Friday 9am-5pm; Saturday 9am-12pm)
Instructor: Neil Katz
This course enhances communication and rapport-building skills to interact more effectively and solve problems creatively. It provides a foundation in reflective listening, problem solving, assertion, and managing conflicts among needs and values. The course includes theory, demonstrations, skill practice, and critique, as well as a workplace mediation component. It is designed to have immediate and wide applicability in interpersonal and group settings.
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